Our Industries
We listen while others just talk.
Law Firm Support
Law firms need more than just someone to answer the phone — they need trusted professionals who understand the flow of legal work and client care. CSATVoice agents are trained to:
- Handle new client intake with empathy and precision
- Gather case details, contact info, and urgency level
- Manage appointment scheduling and attorney calendars
- Conduct follow-ups for missing documents or status updates
- Provide reminders for consultations or court appearances
- Assist with CRM updates, billing queries, or records requests
Whether for a personal injury, immigration, family law, or criminal defense practice — we help firms stay organized, responsive, and client-centered.